This article is to guide you on how to solved when member unable login into Member Webpage.

Make sure member complete the activation form in Member Hub and active their account. If no, advise them complete the form in Member Website first to complete their account activation.

Activation Form link based on Different country:

SG: https://reserve.abc-cooking.com.sg/yoyaku/

MY:https://reserve.abc-cooking.com.my/login.php

HK: https://reserve.abc-cooking.com.hk/login.php

TH: https://reserve.abc-cooking.co.th/login.php

ID: https://reserve.abc-cooking.co.id/login.php

   

If member complete the form but unable to received the activation email. 

Follow article : Intranet: Activate Member Account to help member complete the activation.

If member complete the activation but still cannot login, then is maybe cause by member forgot their own password.

Can proceed to follow article: Intranet: Reset Password / Forgotten Password to help member reset to default password (000000).

*Kindly log a TICKET to contact IT if the solution provided unable to solve your issue with the following information.

Member ID: