This article is to guide you on how to troubleshoot why some or all tv show abnormal colour resolution while video is playing.
How to troubleshoot why tv display abnormal colour resolution when video is playing ?
Step 1: Plug the HDMI cable in Philip TV box properly.
- If all TVs color display in studio show abnormal. Unplug the HDMI cable on the Philip TV box then plug in back.
- If only certain TVs display abnormal, unplug and plug back the HDMI cable on the TV side.
*Kindly log a TICKET to contact IT if the solution provided unable to solve your issue.