Introduction
In this article, we'll guide you on how to troubleshoot internet issue in Takashimaya Studio.
Related Article:
Restart the Internet Router in Takashimaya Studio
Step 1:
Restart the Internet Router in Studio.
**Internet Router is located on the Cupboard behind the Reception Area**
Power OFF the HP Router, Singtel Router and TP link Switch.
** For Singtel Router, just unplug the power cable on the router there. **
** For the HP router and TP link Switch, the power plug as picture below. **
Step 2:
Switch ON the devices you switch off just now.
Wait around 5 to 10 min, then power on the Singtel Router first, follow by the HP Router and the TP link switch.
- Normally after restart need wait around 10 – 20 min for the network to recovery and back to normal.
*Kindly log a TICKET to contact IT if the solution provided unable to solve your issue.