Introduction
In this article, we'll guide you on how to troubleshoot internet issue in Westgate Studio.
Related Article:
Restart the Internet Router in Westgate Studio
Step 1:
Restart the Internet Router in Studio.
**Internet Router is located on the Cupboard beside the Member Check In Counter**
- Power OFF the Cisco Router then on the router back after 5 – 10 min.
** Note: For the Cisco router, the power plug as picture below. **
Step 2:
Switch ON the devices you switch off just now.
Wait around 5 to 10 min, then power on the Cisco Router.
- Normally after restart need wait around 10 – 20 min for the network to recovery and back to normal.
*Kindly log a TICKET to contact IT if the solution provided unable to solve your issue.